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Dear Editor;
I totally agree with Mike (Reilly) in his 'Along The Routes' column 3/18/21, Whatever happened to just plain "You're welcome" that was once spoken after you said "Thank you?" . . . The reply more often times as not is "No problem." I also am disappointed when told that. BUT heartened when I hear staff at our local Culver's respond "MY PLEASURE."
I've had a "similar" experience.
I received a secure email from a financial institution. Reading through it, found a major error, specifically a date which was vital to the situation. I called and brought it to the attention of the representative I had been dealing with. Her response was "My bad." No "I'm sorry" or "I apologize" or "It was my error" or "I appreciate you bringing this to my attention and I will, from now on, proof-read my correspondence before sending it out."
In my opinion, the responses "No problem" and "My bad" are rude and reflect negatively on the businesses they represent.
Eileen Z. Fitzsimons
Dodgeville